We turn intangible concepts into visual stories to excite, engage and energise stakeholders. We embrace and encourage creativity to stretch thinking beyond the obvious.
We create an environment where people are open to new perspectives and fresh ideas, and where people share candidly and contribute. We provide and encourage feedback and critique to enhance learning.
We develop alternatives and build on ideas to provoke conversation and feedback. We sketch, reflect, take action and prototype solutions.
Conversation & Collaboration
We engage the full range of customers (internal and external) in conversation and work together to design solutions that deliver outcomes for all stakeholders. We seek conversation, then documentation.
We take the time to understand different perspectives and challenges through observation and immersion. We seek to enter the customer’s world.
I now understand why you are called ‘3rdView’. You helped us see what we were struggling to see for ourselves – how our team is functioning, who our real customers are, and what they need from us. Ian Norris, CEO Allianz Global Assistance