Our principles set us apart

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Visualisation


Visualisation

We turn intangible concepts into visual stories to excite, engage and energise stakeholders.  We embrace and encourage creativity to stretch thinking beyond the obvious.


Openness

Openness

We create an environment where people are open to new perspectives and fresh ideas, and where people share candidly and contribute. We provide and encourage feedback and critique to enhance learning.



Iteration

Iteration

We develop alternatives and build on ideas to provoke conversation and feedback.  We sketch, reflect, take action and prototype solutions.


Conversation

Conversation & Collaboration

We engage the full range of customers (internal and external) in conversation and work together to design solutions that deliver outcomes for all stakeholders.  We seek conversation, then documentation.


Empathy

Empathy

We take the time to understand different perspectives and challenges through observation and immersion.  We seek to enter the customer’s world.



I now understand why you are called ‘3rdView’. You helped us see what we were struggling to see for ourselves – how our team is functioning, who our real customers are, and what they need from us. Ian Norris, CEO Allianz Global Assistance

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On March 12, 2014
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